By booking an appointment at Spinosi’s Hair Studio, you agree to the following terms:

 

Appointments & Scheduling

All appointments must be booked in advance. New clients may be asked to submit photos or schedule a consultation to ensure the correct service is booked.

 

Cancellations & Rescheduling

Please provide at least 48 hours’ notice to cancel or reschedule your appointment. This allows me time to offer the spot to another guest. No-shows or last-minute cancellations may result in a rebooking fee.

 

Late Arrivals

If you arrive more than 15 minutes late, I may not be able to complete your full service or may need to reschedule your appointment. Please communicate if you’re running behind.

 

Payment Methods

I accept cash, major debit and credit cards, and Apple Pay through my secure Square contactless system.

 

Refunds & Redos

All services are non-refundable. However, your satisfaction is important to me. If you have concerns about your results, please contact me within 7 days of your appointment so we can make it right.

 

Guest Policy

To maintain a calm and focused environment, I kindly ask that you arrive alone to your appointment. My private studio is designed for one-on-one service. 

 

Health & Safety

If you’re feeling unwell or have been recently exposed to illness, please reschedule your appointment. I maintain a clean, sanitized studio for the safety and comfort of all guests.

 

Photos & Social Media

I love sharing my work and celebrating my clients’ hair goals! I may take photos or short videos before, during, or after your appointment for portfolio use and social media. If you’d prefer not to be photographed, just let me know, I always respect your privacy.